Return Policy
Hello Aura Family!
We’re so grateful for your support! As a small business, we carefully craft each piece with love and attention, and your satisfaction is our top priority. To continue offering high-quality, unique products, we have to operate within certain limitations. That’s why at this time, we do not offer refunds unless your item arrives damaged.
What Happens if Something Arrives Damaged?
If your item is damaged upon arrival, please let us know within 7 days. Just send us clear photos or videos showing the damage, and we’ll make it right by offering a refund or replacement, whichever works best for you!
How to Get in Touch:
For any issues, simply reach out to us at auraxfashion@gmail.com, and we’ll guide you through the next steps. Our goal is to make sure you’re completely satisfied with your Aura experience.
We appreciate your understanding and continued support as we grow together. Thanks for being part of the Aura Fashion family!
Warmly,
The Aura Fashion Team